Vague product claim
“100% planet kind”
A warm phrase can sound responsible without saying which impact has improved, compared with what, or by how much.
An independent educational initiative
Greenwashing literacy: the ability to recognise a misleading sustainability claim, reason about its evidence and omissions, and respond constructively.
The project exists to make that ability ordinary — at the supermarket shelf, in the seminar room, and in front of an annual report.
Free and open to everyone. No tracking, no sign-up, no jargon wall.
“100% planet kind cleaning, now in a lighter refill.”
New everyday refill pack. Made for a cleaner future.
Tap a lens to inspect the claim.
Greenwashing is misleading or overstated environmental communication. It can appear in advertising, packaging, institutional statements, annual reports, public relations, social media posts and campaign slogans.
Not every sustainability claim is false. The literacy task is to ask whether a claim is specific, evidenced, scoped and honest about its limits — and to notice when warmth is doing the work that evidence should do.
Vague product claim
A warm phrase can sound responsible without saying which impact has improved, compared with what, or by how much.
Transition claim
A both-and statement can present expansion and transition as equally compatible without showing the pathway between them.
Energy-security claim
A security frame can turn long-term dependence into common sense while leaving the alternatives unexamined.
Contemporary greenwashing is not only vague green packaging. Increasingly it works through climate-delay framings: accepting that climate change matters while making slow or inadequate action feel reasonable.
Lamb et al. (2020) identify four broad delay families. They help us notice how a message can appear realistic while quietly narrowing what counts as possible.
Move attention away from institutions, systems or producers and towards individual choices alone.
Tell: “It's in your hands.”
Promote improvements that sound decisive but do not alter the underlying high-emission model.
Tell: “Innovation will solve it.”
Make climate action feel too costly, disruptive or unfair, while giving less attention to the costs of delay.
Tell: “Change puts jobs at risk.”
Suggest that meaningful change is impossible, too late, or unrealistic enough to excuse inaction.
Tell: “Nothing we do will matter.”
Six fictional statements. Which delay family is each one closest to?
The tool slows a claim down. It does not ask you to be suspicious of everything — it asks you to look at what a communication includes, what it leaves out, and what kind of future it makes feel normal.
Identify the exact promise, benefit or impression. Separate measurable statements from mood words.
Check whether the communication gives enough evidence for the scale of the claim.
Ask what relevant information would change how the claim is understood.
Notice the future the claim invites you to accept as sensible, inevitable or desirable.
Choose one of six fictional claims — from product packaging to an institutional pledge — then work through the four lenses. For each lens, pick the observation you find strongest and compare it with our reading. There is no perfect answer; the aim is to make the claim more inspectable.
The aim is not cynicism. A stronger literacy habit ends with a constructive move: rewrite the claim more transparently, or ask one public scrutiny question.
Original
“100% carbon neutral by 2050”
Eight words, no boundary, no baseline, no interim date.
Rewritten
One scrutiny question to keep: What emissions, products, places and time periods are included in this claim — and what is left outside it?
Eight terms that do a lot of quiet work in sustainability claims. Knowing them makes most claims easier to question.
Three boundaries for counting an organisation's emissions: direct emissions (1), purchased energy (2), and the value chain — suppliers, products in use, investments (3). Scope 3 is usually the largest and the most often excluded. Always ask which scopes a target covers.
The reference year a reduction is measured against. “50% less” means little without one — a conveniently high baseline year can make modest progress look dramatic.
Paying for emission reductions or removals elsewhere — tree planting, renewable projects, capture — instead of reducing one's own emissions. Quality varies widely, and offsets inside a “neutral” claim often go unmentioned.
The full journey of a product: raw materials, manufacture, transport, use and disposal. A claim about one stage — say, packaging — may sit inside a lifecycle whose main impact lies elsewhere, such as the use phase.
Often blurred. “Carbon neutral” frequently leans on offsets for a narrow boundary; “net zero” is meant to involve deep reductions first, with removals only for the residue. The words alone do not tell you which is happening.
An intensity measure (emissions per unit, per litre, per passenger) can fall while total emissions rise, if output grows. “Cleaner than ever per product” is compatible with a growing footprint.
When an efficiency gain lowers cost and so increases consumption, eating part of the saving. Efficiency claims rarely mention it.
Discourse that accepts climate change is real while making inadequate action feel reasonable — by redirecting responsibility, pushing non-transformative fixes, stressing the downsides of action, or surrendering (Lamb et al., 2020).
This resource can support a 60 to 90 minute activity for students, sustainability learners or programme teams. It works best as a guided reading exercise, not a test of personal virtue.
Ask what makes a public sustainability claim feel trustworthy.
Introduce claim, evidence, omission and future as a shared vocabulary.
Use a careful public example where evidence has already been assessed.
The claim lab's six cards let groups practise on different claim types without accusing named organisations.
Invite students to name one question they would ask next time.
A one-page A4 worksheet with the four questions, an observation box and the delay-family checklist. Free to copy for classroom use.
Facilitators should avoid personal disclosure pressure and keep the focus on public communication, not personal guilt. A short session can build useful habits of scrutiny, but it should not be overclaimed as transformation.
The Greenwashing Literacy Project is an independent educational initiative. Its mission is to make the critical reading of sustainability claims an ordinary public skill — the kind of habit people carry from the supermarket shelf to the ballot box.
The project's method is grounded in three bodies of research: critical media literacy, the study of climate-delay discourses, and transformative learning. It grew out of postgraduate education research at the University of Manchester, and everything on this site is free to use and adapt for non-commercial education.
Founded by Ziheng Deng
Contact: william@greenwashingliteracy.com
Educators are welcome to use, adapt and share the materials. If you run a session with them, the project would love to hear how it went.
Selected starting points for understanding greenwashing, climate delay, media literacy and sustainability education.
No. Many claims are useful, specific and well evidenced. Greenwashing literacy helps readers distinguish stronger claims from vague, selective or overstated ones.
No. The focus is public communication. Consumers and students should not be made responsible for solving every sustainability problem alone.
Sometimes a claim may avoid a clear legal breach while still giving an unbalanced impression. This resource is educational and does not provide legal advice.
Fictional examples let learners practise the method without turning a workshop into a debate about a named organisation. Real cases can be added when they are carefully sourced or regulator-validated.
Yes. Educators can adapt it for short classroom activities, media analysis, sustainability modules or staff development sessions.
Carbon literacy focuses on understanding carbon impacts and actions. Greenwashing literacy focuses on reading sustainability claims, climate-delay framings and evidence in public communication.
The Greenwashing Literacy Project is an independent educational initiative founded by Ziheng Deng. It grew out of postgraduate education research at the University of Manchester and is offered free as a public resource. Contact: william@greenwashingliteracy.com.